GENERAL SHIPPING

• Orders ship Monday-Friday 
• Some items may ship separately.

WHEN WILL I GET MY STUFF?

• In-stock orders normally ship within 1-3 business days.

TRACKING

An email with tracking information will be sent once an order has been shipped (with most carriers). You can also track your package from your Account page. Tracking is not available on International Economy.

FAQ

FREE US STANDARD SHIPPING ON ALL ORDERS

My Ergo Desk provides customers free standard shipping for all order  to the lower 48 states only for an address in the contiguous U.S. (no PO boxes). We do not ship to Alaska, Hawaii

SHIPPING MULTIPLE ORDERS

Multiple orders placed on the same day cannot be combined.

SHIPPING TO MULTIPLE LOCATIONS

Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.

ADDRESS CHANGES

Unfortunately, we do not have the ability to change the shipping address once an order goes into processing.

DOMESTIC (U.S.) SHIPPING

CONTIGUOUS U.S.

• For orders to the contiguous U.S. (lower 48 states), we offer Standard Shipping, Expedited Shipping, and Express Shipping.

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within 30 days from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax